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Knowledgebase : Lightroom


Once you start using Lightroom seriously you should start to think about backups. It's possible to get Lightroom to back up your catalog periodically, but this is only the catalog and not the photos themselves. Backing up to the same disk that your ...
I will issue refunds in cases where the software is not functioning as designed, and a reasonable attempt has been made to correct the problem without results. If you have problems, as a first step please follow any instructions in the online Troublesh...
In almost all cases, support is free. Where the support needed exceeds a reasonable level, or if the problem is covered in the manual, FAQ [1] or Troubleshooter [2], I reserve the right to charge for further support at my discretion. Links: ------ [1] ht...
BEFORE MARCH 2015 Before March 2015, all upgrades are free. However, due to increasing support demands I have reluctantly decided to follow the common practise of charging a small amount for upgrades. AFTER MARCH 2015 After March 2015, upgrades ar...
All the plugins use the same method for entering license information. Please see details including screenshots at http://www.lightroom-plugins.com/EnterLicense.php [1] . Links: ------ [1] http://www.lightroom-plugins.com/EnterLicense.php
You don't need any extra software to have your Lightroom catalog backups compressed. All current versions of Windows support automatic compression on NTFS filesystems. All you need to do is switch it on. Find your backup folder using "Edit->Catalo...
The plugin license keys are all specific to the email address that was used to buy them in PayPal. For the Alamy plugin, the email address you gave as your Alamy login is used instead. To enter the license correctly, you need to use _exactly_ the sam...
After you purchase a license, it will be emailed to you immediately. If you used PayPal, it will be sent to your registered PayPal email address. If you used a credit card, it will be emailed to the address that you entered. You should also see the licens...
Most of the plugins here are tested and compatible with Lightroom 2.2 and up, including all versions of Lightroom 3 and now Lightroom 4.0 . New versions of Lightroom will be tested as they appear. The exception is the Alamy plugin, which no longer w...
The plugins all store their settings using Lightroom's standard functions. The settings themselves are stored inside the Lightroom Preferences file. The location of this varies depending on your OS and is described in this Adobe knowledgebase article: ...
If you're having trouble with one of the plugins not behaving as it should, you may be asked to provide a logfile to help track down the issue. All logs can be found in your Documents folder, both on Windows and OSX. The name of the logfile is usually ...
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