Knowledgebase: Lightroom
A plugin reports an "internal error"
Posted by Jim Keir on 09 October 2018 12:12 PM

If any plugin reports an "internal error", there is a good chance that this is a fault which should never happen. Please report this to support, and give as much detail as you can about what happened:

  • Which plugin you are using - you'd be amazed how often this is missed!
  • What you were doing at the time
  • If possible, a screenshot of the actual error dialog. Lightroom itself can also show similar errors and this lets us tell whether it's the plugin or Lightroom.
  • If possible, the plugin's log file, ideally on "debug" or "high" logging. This can be set in Lightroom's Plugin Manager, and the logfile is stored in your Documents folder.

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