Knowledgebase: Alamy
Errors reading sales data
Posted by Jim Keir on 09 October 2018 01:17 PM

The Alamy-Lightroom Bridge downloads a CSV file containing your sales data when you use the "Check for Sales" feature. This file would normally have certain data columns defined. If it doesn't, it could be a temporary network or Alamy server problem. As a first attempt to fix this, simply wait a while and try again.

If you get an error message saying that the sales CSV doesn't contain the right data then it is likely that Alamy have updated their CSV format and removed a column that the plugin expects to see. This hasn't happened so far and it is unlikely to in the future, but it is still possible. In this case, the plugin will need to be updated. Please let us know about the problem in case we haven't come across it ourselves.

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