How do I get a new license?
Posted by Jim Keir on 29 January 2015 05:40 PM

If you want to download a new version of the software which was released after the end of your free update period, you will need to renew your license.

To do this, you will need to log into the helpdesk using the same email address that owns the license, and then visit the Licenses section. Once there, select the license that you would like to renew and click "Get License". The renewal price will be considerably lower than the initial purchase price.

Help Desk Software by Kayako Fusion