The plugin license keys are all specific to the email address that was
used to buy them in PayPal. For the Alamy plugin, the email address
you gave as your Alamy login is used instead.
To enter the license correctly, you need to use _exactly_ the same
e...
The plugins all store their settings using Lightroom's standard functions. The settings themselves are stored inside the Lightroom Preferences file. The location of this varies depending on your OS and is described in this Adobe knowledgebase article:
...
You don't need any extra software to have your Lightroom catalog backups compressed.
All current versions of Windows support automatic compression on NTFS filesystems. All you need to do is switch it on.
Find your backup folder using "Edit->Catalo...
Most of the plugins here are tested and compatible with Lightroom 2.2
and up, although many now require at least Lightroom 4. New versions
of Lightroom will be tested as they appear.
They are not compatible with the new cloud-based version of Lightroom,...
After you purchase a license, it will be emailed to you immediately. If you used PayPal, it will be sent to your registered PayPal email address. If you used a credit card, it will be emailed to the address that you entered. You should also see the licens...
BEFORE MARCH 2015
Before March 2015, all upgrades are free. However, due to increasing
support demands I have reluctantly decided to follow the common
practise of charging a small amount for upgrades.
AFTER MARCH 2015
After March 2015, upgrades ar...
Once you start using Lightroom seriously you should start to think
about backups. It's possible to get Lightroom to back up your catalog
periodically, but this is only the catalog and not the photos
themselves.
Backing up to the same disk that your ...
I will issue refunds in cases where the software is not functioning
as designed, and a reasonable attempt has been made to correct the
problem without results. If you have problems, as a first step please
follow any instructions in the online Troublesh...
In almost all cases, support is free. Where the support needed exceeds
a reasonable level, or if the problem is covered in the manual, FAQ
[1] or Troubleshooter [2], I reserve the right to charge for further
support at my discretion.
Links:
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[1] ht...
All the plugins use the same method for entering license information.
Please see details including screenshots at
https://www.lightroom-plugins.com/EnterLicense.php
[http://www.lightroom-plugins.com/EnterLicense.php] .
If you're having trouble with one of the plugins not behaving as it
should, you may be asked to provide a logfile to help track down the
issue. All logs can be found in your Documents folder, both on Windows
and OSX. The name of the logfile is usually ...
If you are having trouble with one of the Lightroom plugins, you may
be asked to send a debug log in to support. These will contain a lot
more detail than the normal logging that's done but can really help to
isolate and fix problems quickly.
* Open L...
This error can happen in a number of different places across all
plugins. In short, the plugin has tried to open a file on your disk
and not been able to.
The actual cause should always be displayed as part of the error
dialog itself and will usually he...
If any plugin reports an "internal error", there is a good chance that
this is a fault which should never happen. Please report this to
support, and give as much detail as you can about what happened:
* Which plugin you are using - you'd be amazed how...
If a plugin complains that it is unable to read XML data, it is almost
certainly because the data is damaged. This error message can happen
in a number of different places.
If the plugin was downloading data from the web it is possible that it
was a tem...
Several of the plugins need to talk to online services. Sometimes this
communication can fail, and it is almost always down to a slow or
unreliable network connection.
The fix is to simply try again later, or from a more reliable network.
You can easily...
The Alamy-Lightroom Bridge needs to send data to Alamy's servers and,
in the case of new images, this can be very large and take a long
time. On a slow or unreliable network connection, it is possible for
there to be problems during this upload. Even when...